Terms of use

By accessing or using the SnappyHouse website, www.snappyhouse.com.sg, or any applications (including mobile applications) made available by SnappyHouse (together, the "Service"), however accessed, you are entering into a legally binding agreement (even if you are using our Services on behalf of a company) ("Terms of Use"). The Service is owned or controlled by SnappyHouse Private Limited ("SnappyHouse), Company Registration No. 201502164H, incorporated in The Republic of Singapore. Please read the terms very carefully before using the Service. If you do not agree to be bound by all of these Terms of Use, do not access or use the Service.

As SnappyHouse makes use of Google API(s) in the provision of its Services, users of SnappyHouse’s Sites and Services are also bound by Google’s Terms of Service.


1.1          We provide you with various services, contents, products including property news and information, related services and other related content such as analytics and tools (“Services”) which may be accessed through any medium, format or device now known or hereinafter developed, including the Website in accordance with the Terms and Conditions. You further acknowledge that the Services may include various forms of communication from us, including emails, messages, newsletters and other service announcements. You understand and agree that the Services are provided on an “AS IS” basis and that we are not responsible for the availability, timeliness or functionality of the Services, deletion or failure to store any content, saved selections if applicable or personalisation settings. 

1.2           You expressly acknowledge that we may from time to time, at our sole discretion, establish general practices, guidelines and limits concerning the use of the Website or Services including without limitation any of the following, with or without giving you prior notice:

(a)           the manner in which we vary, amend, add to, or suspend the Website, Services or any part thereof including the removal of any part or content of the Website or Services;

(b)           the maximum number of days any of the Services will be retained at the Website;

(c)           the maximum number of email messages that may be sent from or received by an account on the Website, the maximum space allocation on our servers on your behalf, the number of times (and the maximum duration for which) you may access the Services in a given period of time;

(d)           we reserve the right to log off, deactivate or suspend accounts that are inactive for a specified period of time to be determined by us at our sole discretion.

1.3          Your use of the Website and Services constitutes your express acceptance and consent to our adoption of the practices, guidelines and limits imposed including any subsequent amendments and updates made. 

1.4          You agree that we reserve the right at any time or from time to time to modify, discontinue temporarily or permanently the Services or part thereof with or without notice. The Website may be temporarily unavailable from time to time due to maintenance, telecommunications interruptions or other disruptions.

2.         FEES

2.1        Joining, setting up an account, making an offer on or listing a property for sale or rent on SnappyHouse is free.


3.1          You represent and warrant that you are at least 21 years old or have the necessary legal capacity, right, power and authority to form a binding contract or agree to the Terms and Conditions in order to access the Website, use the Services and/or register under the Website.

3.2          You are fully responsible for all activity, liability and damage resulting from your failure to maintain password confidentiality. You agree to immediately notify SnappyHouse of any unauthorized use of your password or any breach of security. You also agree that SnappyHouse cannot and will not be liable for any loss or damage arising from your failure to keep your password secure. You agree not to provide your username and password information in combination to any other party other than SnappyHouse without SnappyHouse's express written permission.

3.3          You agree to comply with all local laws regarding online conduct and acceptable content. You are responsible for all applicable taxes. In addition, you must abide by SnappyHouse's policies as stated in the Agreement and the SnappyHouse policy documents listed below (if applicable to your activities on or use of the Site) as well as all other operating rules, policies and procedures that may be published from time to time on the Site by SnappyHouse, each of which is incorporated herein by reference and each of which may be updated by SnappyHouse from time to time without notice to you:

·         Privacy Policy

·         SnappyHouse Rules

In addition, some services offered through the Sites may be subject to additional terms and conditions promulgated by SnappyHouse from time to time; your use of such services is subject to those additional terms and conditions, which are incorporated into this Agreement by this reference.


3.4          You shall not use any third-party software, hacks, mods or any method whatsoever to access, crawl or collect any information or data from the Website. Neither shall you use any software that intercepts, “mines” or otherwise collect information from or through the Website. 

3.5          You shall not share your account with a third party.     

3.6          SnappyHouse reserves the right to refuse service to anyone, for any reason, at any time.

3.7          SnappyHouse's services are not available to suspended SnappyHouse members.

3.8          SnappyHouse reserves the right, in SnappyHouse's sole discretion, to cancel unconfirmed or inactive accounts.

4.         LISTING

4.1          For the purpose of this Section, “Contents” shall include without limitation the content of a Listing or an Advertisement (as the case may be), other information, data, photographs, images, video footage, film, virtual tool, text, links and other material, data and compilation and instructions provided by you to us or that are requested by us for the purpose of publishing the Listing or Advertisement. Unless stated otherwise, “Listing” or “Advertisement” in this context may include without limitation to advertisements, notices, announcements and/or statements placed by users at the Website or other online medium provided by us. 

4.2          You hereby acknowledge and agree that:

a.     the Contents of a Listing or an Advertisement supplied by you to us must be submitted through the method, specifications and in the file format as specified by us from time to time.

b.    the receipt and acceptance of the Contents (or payment where applicable) by us pursuant to your request for a Listing or Advertisement shall not be deemed to be an undertaking by us to accept your Listing or Advertisement. We may at our sole discretion decide to approve, reject or postpone the placement of your Listing/Advertisement without providing you any reasons.

c.     we do not undertake to review the Contents and you are fully and solely responsible in checking and ensuring the accuracy and veracity of the Contents before they are published or repeated. We reserve the right to refuse your request to correct any errors or to print errata in the Listing/Advertisement upon the publication. 

d.    In submitting the Contents for placement of a Listing/Advertisement, you represent and warrant as follows:

                                          i.    the Contents are in full compliance with the Terms and Conditions;

                                         ii.    you have the right to publish the Contents (or part thereof) without infringing any third party rights, giving rise to any civil or criminal liability or breaching of any laws;

                                        iii.    you are permitted to use the photographs or images in the Listing/Advertisement.

                                        iv.    Your listings may only include text descriptions, graphics, pictures and other content relevant to the listings;

                                         v.    the Contents submitted are true, current and accurate;

                                        vi.    you do not provide any false, inaccurate or misleading information in the Contents or overstate, create a false impression or omit to provide any relevant information;

                                       vii.    You own the property that you are listing or an employee of the company that owns the property that you are listing or you are an employee of the property developer listing properties that have not been sold.

                                      viii.    each Listing relates only to one specific real property;

4.3          You have complied with all applicable laws, rules, regulations, guidelines and directives in the placement of the Listing/Advertisement in the relevant jurisdictions including the jurisdiction where the targeted audience of the Listing/Advertisement resides.

4.4          You may request for the removal and/or withdrawal of any Listing/Advertisement published.

4.5          You hereby grant us, our affiliated and related companies, employees, licensees, suppliers, vendors or agents, a royalty-free, irrevocable, perpetual, transferable and worldwide license to use, reproduce, distribute, display, modify, edit, translate, adapt, display, disseminate, communicate to the public in any manner whatsoever the Contents (or part thereof) in printed format or on the Website or Services through any medium, format or device now known or hereinafter developed.

4.6          The use of third party services or third party software to post the Listing is strictly prohibited and is a violation of the Terms and Conditions herein. 


5.1          Section 5 relates to the Services for you to use various tools, access databases, statistical information and analyses of data (the “Analytics”) pertaining to real estate trends to Singapore and any other jurisdictions as may be added by us from time to time. The Analytics may be available to you via the Website through any medium, format or device now known or hereinafter developed, via text messages, sms, whatapps, on printed matters or any other medium as may be determined by us from time to time.

5.2          Access to such data or information may be limited based on the category of users you belong to.

5.3          You may view, download and print the Analytics where it is only used for your own internal business purposes or personal use and is not distributed to a third party, where no alterations, additions or modifications are made to it and due acknowledgement is given to us and citing the sources of the relevant data extracted. 

5.4          The Analytics should not be used for any commercial purpose or as a substitute for professional advice. They are provided “AS IS” and we do not give you warranty as to its accuracy. We shall not be responsible or liable for any claims, damages, losses, expenses, costs or liabilities whatsoever (THE NO WARRANTY, DISCLAIMER AND INDEMNITY AND ALL OTHER TERMS AND CONDITIONS HEREIN ARE FULLY APPLICABLE TO THIS SECTION). You are advised to seek professional advice before entering into any transactions.

5.5          We reserve the rights to modify, alter, delete or withdraw the Analytics at any time without notice to you. 


6.1          All news, information, contents and other material displayed on the Website and Services including Blogs, FAQs, Checklist and How-tos are for your general information purpose only and are no substitute for independent research and/or verifications and should not be regarded as a substitute for professional, legal, financial or real estate advice.

6.2          You must not treat the Website or the Services as a real estate, property valuation, financial or investment advisory service. The information on the Website and Services is provided on an “as is basis” without taking into account your specific objectives, financial status and particular needs. You should seek independent advice from your financial advisers, lawyers or such other appropriate professionals before acting or relying on the information obtained from the Website and the Services.  We will not be held responsible or liable for timeliness, removal of information, failure to store, inaccuracy of information or improper delivery of information. 


7.1          The Services include a feature for you to get quotations and representation from vendors. This service includes quotation emails, selection and appointment of vendor through our website. We do not recommend, endorse, approve, certify or guarantee any advice, information, products, opinion or services provided by or obtained from vendors and we therefore do not take any responsibility for it.

8.         CONTENT

8.1          SnappyHouse does not claim ownership rights in your Content. You grant SnappyHouse a license solely to enable SnappyHouse to use any information or Content you supply SnappyHouse with, so that SnappyHouse is not violating any rights you might have in that Content. You grant SnappyHouse a non-exclusive, worldwide, perpetual, irrevocable, royalty-free, sublicensable (through multiple tiers) right to exercise the copyright, publicity, and database rights (but no other rights) you have in the Content, in any media now known or not currently known, with respect to your Content. You agree to allow SnappyHouse to store or re-format your Content on SnappyHouse and display your Content on SnappyHouse in any way as SnappyHouse chooses. SnappyHouse will only use personal information in accordance with SnappyHouse's Privacy Policy.

8.2          In the course of using the Services, you may obtain personal information, including email address, mobile phone number, and address information, from another SnappyHouse user. Without obtaining prior permission from the other user, this personal information shall only be used for that listing or for SnappyHouse-related communications. SnappyHouse has not granted you a license to use the information for unsolicited commercial messages, or to disseminate such information on any public platform, including SnappyHouse. Without limiting the foregoing, without express consent from the user, you are not licensed to add any SnappyHouse user to your email or physical mail list. For more information, see SnappyHouse's Privacy Policy.

8.3          By posting Content on SnappyHouse, it is possible for an outside website or a third party to re-post that Content. You agree to hold SnappyHouse harmless for any dispute concerning this use. If you choose to display your own SnappyHouse-hosted image on another website, the image must provide a link back to its listing page on SnappyHouse.

8.4          SnappyHouse considers any unsolicited suggestions, ideas, proposals or other material submitted to it by users via the Site or otherwise (other than the Listings on the Site by users) (collectively, the "Material") to be non-confidential and non-proprietary, and SnappyHouse shall not be liable for the disclosure or use of such Material. If, at SnappyHouse's request, any member sends Material to improve the site (for example to customer support), SnappyHouse will also consider that Material to be non-confidential and non-proprietary and SnappyHouse will not be liable for use or disclosure of the Material. Any communication by you to SnappyHouse is subject to this Agreement. You hereby grant and agree to grant SnappyHouse, under all of your rights in the Material, a worldwide, non-exclusive, perpetual, irrevocable, royalty-free, fully-paid, sublicensable and transferable right and license to incorporate, use, publish and exploit such Material for any purpose whatsoever, commercial or otherwise, including but not limited to incorporating it in the API, documentation, or any product or service, without compensation or accounting to you and without further recourse by you.

9.         Information Control

9.1          SnappyHouse does not control the Content provided by users that is made available on SnappyHouse and, as such, does not guarantee the accuracy, integrity or quality of such Content. You may find some Content to be offensive, harmful, inaccurate, or deceptive. There are also risks of dealing with underage persons or people acting under false pretense.

9.2          You acknowledge that SnappyHouse may or may not pre-screen Content, but that SnappyHouse and its designess shall have the right (but not the obligation) in their sole discretion to pre-screen, refuse, delete or move any Content that is available on the Sites. Without limiting the foregoing, SnappyHouse and its designees shall have the right to remove any Content (i) that violates these Terms of Service; (ii) if we receive a complaint from another User; (iii) if we receive a notice of intellectual property infringement or other legal instruction for removal; or (iv) if such Content is otherwise objectionable. We may also block delivery of a communication (including, without limitation, feedback, postings, messages and/or chats) to or from the Services as part of our effort to protect the Services or our Users, or otherwise enforce the provisions of these Terms and Conditions.

9.3          You acknowledge, and consent to and agree that SnappyHouse may access, preserve and disclose your account information and Content if required to do so by law or pursuant to an order of a court or by any governmental or regulatory authority having jurisdiction over SnappyHouse or in a good faith belief that such access preservation or disclosure is reasonably necessary to: (a) comply with legal process; (b) enforce these Terms of Service; © respond to claims that any Content violates the rights of third parties; or (d) protect the rights, property or personal safety of SnappyHouse, its users and/or the public.

9.4          Additionally, there may also be risks dealing with people on the internet. By using SnappyHouse, you agree to accept such risks and that to the maximum extent permitted by applicable law, SnappyHouse (and SnappyHouse's officers, directors, agents, subsidiaries, joint ventures, creators and employees), under no circumstances, will be liable in any wayfor any Content, including, but not limited to, any errors or omissions in any Content, or any loss or damage of any kind incurred as a result of the use of, or reliance on, any Content posted, emailed transmitted or otherwise made available on the Sites, or any  acts or omissions of users on SnappyHouse. Please use caution, common sense, and practice safe buying and selling when using SnappyHouse.

9.5          SnappyHouse is not responsible for the availability of outside websites or resources linked to or referenced on the Site. SnappyHouse does not endorse and is not responsible or liable for any content, advertising, products, or other materials on or available from such websites or resources. You agree that SnappyHouse shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any such content, goods or services available on or through any such websites or resources.


10.1        Users may arrange and attend ("OpenHouse") with one or more individuals. Users are solely responsible for interactions with others. Users must comply with SnappyHouse's policies and acknowledge and agree to comply with the laws of the city, county and country in which the Meeting occurs. Additional eligibility requirements for an OpenHouse may be set by the group's contact person. SnappyHouse is not involved with any OpenHouse appointment.

10.2        SnappyHouse does not supervise or control the OpenHouse, user-initiated online or offline gatherings, or the interactions among and between users and other persons or companies. Users are solely responsible for interactions with others. Users understand that SnappyHouse does not in any way screen its users. All users agree to exercise caution and good judgment in all interactions with others, particularly if meeting offline or in person.



11.1        SNAPPYHOUSE, and other SnappyHouse graphics, logos, designs, page headers, button icons, scripts, and service names are registered trademarks, trademarks or trade dress of SnappyHouse in Singapore and/or other countries. SnappyHouse's trademarks and trade dress may not be used, including as part of trademarks and/or as part of domain names or email addresses, in connection with any product or service in any manner that is likely to cause confusion.


12.1        You agree that you will not engage in Automated Data Collection for any purpose whatsoever without SnappyHouse's prior express written permission. Additionally, you agree that you will not:

·         Take any action that imposes, or may impose, in SnappyHouse's sole discretion, an unreasonable or disproportionately large load on SnappyHouse's infrastructure

·         Copy, reproduce, modify, create derivative works from, distribute or publicly display any user Content (except for your Content) or other allowed uses of SnappyHouse from the Site except with prior express written permission of SnappyHouse and the appropriate third party, as applicable;

·         Interfere or attempt to interfere with the proper working of the Site or any activities conducted on the Site; and

·         Access the service or sites in any unauthorized way or in any way that the site or services was not designed to be used in.

13.        BREACH

13.1        Without limiting any other remedies, SnappyHouse may, without notice, delay or immediately remove Content, warn SnappyHouse's community of a user's actions, issue a warning to a user, temporarily suspend a user, temporarily or indefinitely suspend a user's account privileges, terminate a user's account, prohibit access to the Site, and take technical and legal steps to keep a user off the Site and refuse to provide services to a user if any of the following apply:

a.     SnappyHouse suspects (by information, investigation, conviction, settlement, insurance or escrow investigation, or otherwise) a user has breached this Agreement, the Privacy Policy, or other policy documents and community guidelines incorporated herein;

b.    SnappyHouse is unable to verify or authenticate any of your personal information or Content; or

c.     SnappyHouse believes that a user is acting inconsistently with the letter or spirit of SnappyHouse's policies, has engaged in improper or fraudulent activity in connection with SnappyHouse or the actions may cause legal liability or financial loss to SnappyHouse's users or to SnappyHouse.

14.        PRIVACY

14.1        Your privacy is very important to us at SnappyHouse. To better protect your rights, we have provided the Carousll Privacy Policy to explain our privacy practices in detail. Please review the Privacy Policy to understand how SnappyHouse collects and uses the information associated with your Account an/or your use of the Services. By using the Services or providing information on the Site, you consent to SnappyHouse’s collection, use, disclosure and/or processing of your Content and personal data as described in the Privacy Policy.

14.2        Except as provided in SnappyHouse's Privacy Policy, SnappyHouse will not sell or disclose your personal information (as defined in the Privacy Policy) to third parties without your explicit consent. SnappyHouse stores and processes Content on computers that are protected by physical as well as technological security.

14.3        Users in possession of another user’s personal data through the user of the Services (the “Receiving Party”) hereby agree that, they will (i) comply with all applicable personal data protection laws with respect to any such data; (ii) allow the User whose personal data the Receiving Party has collected (the “Disclosing Party”) to remove his or her data so collected from the Receiving Party’s database; and (iii) allow the Disclosing Party to review what information has been collected about them by the Receiving Party, in each case of (ii) and (iii) above, in compliance with and where required by applicable laws.

15.        NO WARRANTY

15.1        You EXPRESSLY UNDERSTAND AND ACCEPT that your use of the Website and Services is at your own risk and the Services and Website are provided to you on an “as is, as available” basis. Any condition or warranty which may be implied or incorporated within the Terms and Conditions by reason of statute or common law or otherwise (including warranties as to merchantability, suitability, satisfactory quality, fitness for purpose, compliance with description and non infringement) is hereby expressly excluded.  Some jurisdictions may not allow disclaimers of implied warranties and certain statements in the disclaimer may not apply to you as regards implied warranties. The other terms remain enforceable notwithstanding.

15.2        We, our related and affiliated entities, officers, employees, agents, partners, licensors, suppliers and vendors do not give or make any warranty (express or implied) that:

a.     any part of the Website, Services or Analytics will be timely, accurate, reliable, secure or complete because the Internet is, due to unpredictable traffic congestion and other reasons, an inherently unreliable medium of communication and that such unreliability is beyond our control.

b.    any part of the Website, Services or Analytics will be accessible at any time or at all times through the medium, platform, device, channel or format chosen or used by you;

c.     any part of the Website, Services or Analytics will be uninterrupted, error-free, virus-free or safe in any manner for browsing or download;

d.    any products, services, information, content or any other materials purchased, procured or obtained by you through the Website and Services will meet your requirements or expectations.

15.3        Contents displayed on the Website and Services may include materials, views and opinions of third parties which do not necessarily reflect our position. Therefore, we cannot and do not guarantee the accuracy or completeness of, or otherwise endorse, these materials, views and opinions.

15.4        Where we provide advertisements of third party products or services on the Website or Services (whether or not by way of hypertext links to another website) we do so for information purposes only, and such advertisements are not endorsements or approval by us of any such products or services and we accept no liability nor make any endorsement or approval of the same. We neither endorse nor approve the contents of the third party websites to which such advertisements are linked and your access to such websites shall be entirely at your own risk and subject to such terms and conditions as may be posted thereon.

15.5        Specific provisions relating to analytics

a.     The provisions of this Section 10.5 shall, in addition to other provisions of the Terms and Conditions, apply to information provided on the Website in the form of analytics collectively the “Analytics”). The Analytics we provide on the Website are intended for your general reference and information only.

b.    To generate the Analytics, we make use of our proprietary technology to capture, curate, manage and process data and contents from various sources, including the World Wide Web.

c.     While we have taken care to ensure the Analytics are correct, no warranty, express or implied, is given as to their accuracy or reliability.

d.    We do not accept any liability for error or omission, nor will we be held responsible for how the Analytics are used, how they are interpreted or what reliance is placed on them.

e.     We do not guarantee that the Analytics are fit for any particular purpose.

f.     We recommend that users exercise their own skill and care with respect to their use of the Analytics provided and that users carefully evaluate the accuracy, currency, completeness and relevance of the Analytics for their purposes.

g.    The Analytics provided are not substitute for independent professional advice and users should obtain appropriate professional advice relevant to their particular circumstances.

15.6        Certain information and statements included in the Website, Services and Analytics are forward-looking. These forward-looking statements are based on certain assumptions and reflect our current expectations and analysis. Consequently, forward-looking statements are subject to a number of risks and uncertainties that could cause actual results or events to differ materially and significantly from current expectations and outcomes. There is no assurance or warranty that any forward-looking statements in the Website, Services and Analytics will materialise. You are advised not to place undue reliance on forward-looking statements and we disclaim any obligation or responsibility to update or revise any forward-looking statements.

16.        DISCLAIMER


16.2        Without prejudice to the foregoing, we, our officers, employees, agents, suppliers, and licensors shall not be liable to you for any cost, claim, liability, expense, demand or damages whatsoever (including any loss of profits, lost savings, direct, indirect, special, incidental or punitive losses or consequential damages) arising out of:

·         your use or inability to use the Website, the Services or any part thereof;

·         any error, omission or inaccuracy with respect to any advice or information obtained by virtue of the Website or the Services;

·         the inaccuracies, delays, omissions, non-deliveries of information caused by any human/mechanical/electrical fault, omission, breach of contract, negligence or otherwise.

16.3        You expressly acknowledge and agree that the disclaimers and exclusions of liability set forth in the Terms and Conditions represent a fair and reasonable allocation of the risks and benefits of the contract between you and us, taking into account all relevant factors including without limitation the value of the consideration provided by you. You further agree that these disclaimers and limitations shall be enforceable to the fullest extent permitted by applicable law in all jurisdictions worldwide.

17.        INDEMNITY

17.1        Without prejudice to any of the other provisions of the Terms and Conditions and to any other rights and remedies which we may have at law, you agree, at your own expenses, to  indemnify, defend and hold us, our officers, employees, agents, suppliers, and licensors harmless at all times against all actions, proceedings, costs, claims, expenses (including legal costs on a full indemnity basis), demands, liabilities, losses (whether direct, indirect or consequential) and damages (whether in tort, contract or otherwise) whatsoever (including claims made by third parties and claims for defamation, infringement of intellectual property rights, death, bodily injury, wrongful use of computers, unauthorised or illegal access to computers (including hacking), property damage or pecuniary losses howsoever arising, which we, our officers, employees, agents, suppliers and licensors may sustain, incur, suffer or pay arising out of, in connection with or pursuant to the Terms and Conditions or the use of the Website and the Services whether authorised or not or any act or omission on your part.


18.1        If any provision of this Agreement is held unenforceable, then such provision will be modified to reflect the parties' intention. All remaining provisions of this Agreement shall remain in full force and effect.

19.        No Agency

19.1        You and SnappyHouse are independent contractors, and no agency, partnership, joint venture, employee-employer or franchiser-franchisee relationship is intended or created by this Agreement.

20.        SnappyHouse Service

20.1        SnappyHouse reserves the right to modify or terminate the SnappyHouse service for any reason, without notice, at any time. SnappyHouse reserves the right to alter these Terms of Use or other Site policies at any time, so please review the policies frequently. If SnappyHouse makes a material change SnappyHouse will notify you here, by email, by means of a notice on our home page, or other places SnappyHouse deems appropriate. What constitutes a "material change" will be determined at SnappyHouse's sole discretion, in good faith, and using common sense and reasonable judgment.

21.        Choice of Law

21.1        This Agreement shall in all respects be interpreted and construed with and by the laws of Singapore.